Support

Jumla keeps stock, customer records, payments, and dispatch work together for small distributors.

Account access

Use the email address and password you registered with. If email verification or password reset is required, follow the verification steps shown in the app before trying again.

Workspace sync

Open Data → Cloud workspace to check sync status, create or join a workspace, or run a manual sync. Your local records remain available when the network is unavailable.

Barcode scanning

Start scanning from the inventory or order flow and allow camera access when prompted. You can continue using keyboard or manual entry when camera scanning is unavailable.

Account deletion

Open Data → Cloud workspace and choose Delete account. Review the confirmation carefully: deleting an owner account permanently removes the shared workspace and its cloud records.

Contact support

For account, sync, scanning, or deletion help, email sa4186073@gmail.com.

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